Privacy Policy



This site is owned and operated by THE ISTORIA GROUP LTD (‘ISTORIA GROUP’, ‘we’ or ‘us’). Registered office: Istoria Group, Unit 1.1 Paintworks, Bath Road, Bristol BS4 3EH. Company registered number:  07500323. Vat Number: 140353745.

Use of this website is strictly in accordance with these terms and conditions of use.

Should you wish to exercise your rights of access, rectification, and deletion in relation to your data held by Istoria Group please send an email to

This e-mail, and any attachment, is confidential. If you have received it in error, please delete it from your system, do not use or disclose the information in any way, and notify me immediately. The contents of this message may contain personal views that are not the views of Istoria Group, unless specifically stated. Please consider the environment before you print.

Email disclaimer

We will always let you have a copy of any personal data we have about you, should you request it. You may exercise your rights to be forgotten by contacting us via


According to the provisions of General Data Protection Regulation (GDPR) (EU) 2016/679, we wish to inform you that data is being incorporated into a file owned by Istoria Group Limited in order to perform management of this communication, and to send you communications about our products / services. You may exercise your rights of access, rectification, and cancellation in relation to your data at the headquarters of Istoria Group Limited, located at Unit 1.1 Paintworks, Arnos Vale, Bristol, BS4 3EH, UK or by sending an email to



All rights, including copyright, in this website are owned by or licensed to ISTORIA GROUP. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of ISTORIA GROUP. You may not modify, distribute or re-post anything on this website for any purpose.


ISTORIA GROUP has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, ISTORIA GROUP disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. ISTORIA GROUP shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.


ISTORIA GROUP makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. ISTORIA GROUP shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


Messages that you send to ISTORIA GROUP by e-mail may not be secure. If you choose to send any messages to ISTORIA GROUP via e-mail, you accept the risk that they may be intercepted, misused and modified by a third party.


We may place links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. ISTORIA GROUP cannot accept any liability in respect of the use of these websites.


ISTORIA GROUP does not accept liability for any losses or damages, whether direct or indirect, that you may suffer as a result of your use of this website, including lost profits (even if ISTORIA GROUP is advised of the possibility thereof) arising in any way from, including but not limited to:

  • any defects, viruses and any other malfunctions caused to any equipment and other software in connection with access or use of this website;

  • the information provided on or via this website;

  • the interception, modification or misuse of information transmitted to ISTORIA GROUP or transmitted to you;

  • the functioning or non-availability of this website;

  • the misuse of this website;

  • the loss of data;

  • downloading or use of any software made available by this website;

  • or claims of third parties in connection with the use of this website.

Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of ISTORIA GROUP or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms and conditions govern your use of this website. We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.


This web site and its terms and conditions of use shall be governed by and construed in accordance with the laws of England. All disputes arising out of or in connection with these terms and conditions of use shall be submitted to the exclusive jurisdiction of the courts of England.


ISTORIA GROUP LTD takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and will indicate on the web site when changes have been made.


Information is collected from you when you register with us. The information we collect is clearly set out on our Contact Us page and in the request to sign up to our newsletter.


We collect information about you so that we may arrange for you to be sent information about related products and services from us if requested.


We will not pass your data onto any third parties unless you request that we do so to enable us to perform services requested by you.


Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be completely secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of information you send to us.


We use cookies on our website, but only use non-intrusive cookies to collect information useful to your web browsing experience and our service.

Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

By using our website you agree to this Policy and you consent to our use of cookies in accordance with the terms of this Policy.


A cookie is a small file sent by web servers to web browsers, and stored by the web browsers. Cookies help provide you with a better website experience by monitoring which pages you find useful and which you do not. In general Cookies allow web applications to respond to you as an individual and tailor to your needs, likes and dislikes by gathering and remembering information about your preferences. The two main kinds of cookies are session cookies and persistent cookies. Session cookies are deleted when your browser is closed, whereas persistent cookies are stored on your computer until they reach their designated expiry date or are deleted.


Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector

In Firefox, you can adjust your cookies settings by clicking ‘Tools’, ‘Options’ and ‘Privacy’

Blocking cookies will reduce your usability of this website

ISTORIA GROUP complies with the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Data Protection Act 1998

This website is owned and operated by Istoria Group


If you have any questions relating to this Privacy Policy please contact